Blog topic: Avoid Scams

Court tells tech support scammers to pay up

A U.S. District Court recently ordered the operators of several international tech support scams to pay more than $5.1 million for convincing people that their computers were riddled with viruses and then charging for bogus support services.

We’ve written before about tech support scammers. They call and claim to work for well-known companies like Microsoft, Norton or McAfee. They say your computer is infected with malware and then ask for remote access so they can “fix” it. Or they place ads in online search results to trick you into calling them.

computer and phone

Blog Topic: Avoid Scams

New report highlights recommendations to protect consumers from mobile cramming

Chances are you have a mobile phone – according to a Pew Research Center Internet & American Life Project survey, almost 90 percent of us do. And like most of us, you may not pore over every line on your monthly phone bill to understand what you are really paying for. Too bad, because mobile cramming –  adding charges to mobile bills that people didn’t authorize or know about – is an illegal practice – and it has become practically epidemic, according to the FTC. 

Blog Topic: Avoid Scams

Social Security Administration warns about online look-alikes

Looking for information about Social Security? Make sure you’re going to the right place.

The Social Security Administration (SSA) is warning that it’s found Twitter handles, Facebook pages, websites and apps that look official but aren’t connected to the agency. Sometimes they’re outright scams to steal your personal information.

Blog Topic: Avoid Scams

Six things you can do to avoid a mortgage mis-modification

If you’re a homeowner who is struggling to pay the mortgage, a website, phone call or mailer that offers to reduce your mortgage payment by several hundred dollars a month sounds awfully tempting. Unfortunately, it could turn out to be just plain awful.

Today, the FTC and the Consumer Financial Protection Bureau announced Operation Mortgage Mis-Modification, a group of lawsuits that charged companies with taking hundreds — sometimes thousands — of dollars for loan modifications, and then leaving homeowners worse off.

mortgage statement and calculator

Blog Topic: Avoid Scams

The business directory scam strikes again

You work at a small business, nonprofit, church or local government agency, and you get a call:  Someone wants you to confirm your contact information for a directory. Sure, no problem.  

But there is a problem:  Soon, you’re opening an invoice for hundreds of dollars for a listing in an online business directory — something you never asked for or wanted.

Blog Topic: Avoid Scams

Hiding in plain sight?

Could your mobile carrier be hiding third-party charges on your phone bill that you never authorized? The FTC has alleged that T-Mobile has done just that.

Blog Topic: Avoid Scams

The hazards of hoteling

Booking a hotel stay for a summer vacation? Before you check in, check out how scammers try to take advantage of travelers.

Blog Topic: Avoid Scams

A scam-free vacation

Heading out of town? Make sure you come back with a nice post-vacation glow and not a case of identity theft. Here are some things you can do to lessen the chances you’ll be a victim.

Blog Topic: Avoid Scams

It’s Game Over for Gameover Zeus

The Department of Justice recently announced a multinational law enforcement effort to disrupt the Gameover Zeus Botnet.

What is it and why care about it? Gameover Zeus is malware designed to steal banking and other credentials from home and business computers.

A Word of Caution about World Cup Ticket Scams

There are only 7 days to go until the opening match of the 2014 World Cup in Brazil and World Cup fever is in the air! In just a few days, soccer fans from around the world will descend on Brazil to watch their squad take the pitch to play “el jogo bonito” – the beautiful game.

Maybe you’re one of the lucky ones who already scored tickets. But if you’re still looking to buy tickets to see your team play in Brazil, you might feel like it’s the 90th minute and you're down a goal. If you’re in the market for World Cup tickets, the Federal Trade Commission has some words of caution for you about ticket scams.

Blog Topic: Avoid Scams