March 4-10, 2012, is the 14th annual National Consumer Protection Week (NCPW)! NCPW is a coordinated campaign to focus attention on the importance of consumer education. To celebrate, federal agencies, state and local governments, and consumer organizations are promoting free resources to help consumers better understand their rights in the marketplace.
You’ve probably heard about cookies and online tracking. Perhaps you’ve been wondering how they work, but you’re not sure where to start. OnGuardOnline.gov has the info you need to understand what cookies are, what they do, and how you can control them.
Assistant Director, Consumer & Business Education, FTC
OnGuardOnline.gov and the Federal Trade Commission (FTC) are hearing from people who think we’ve called them. OnGuardOnline.gov is an educational website managed by the federal government. We never contact people by phone to ask for their information or to “fix” their computers. The phone number you see on your caller ID is probably a fake.
With the holiday season in full swing, the Department of Homeland Security’s Stop.Think.Connect.™ Campaign reminds travelers to be vigilant with their electronic devices. While many people rely on these devices for travel arrangements, directions, and communication, identity thieves may try to take advantage of those on the go.
We’re constantly looking for ways to improve OnGuardOnline.gov, so we really appreciate the feedback we get from visitors. We can’t always respond to every request, but we wanted to take a moment today to address some questions that we’ve seen more than once.
It’s some pitch – lose lots of weight quickly with products you can try out for free. Even better when the products seem to be endorsed by trusted news site and satisfied “reporters” can attest to all the unwanted pounds they’ve dropped.
Attorney, Division of Consumer & Business Education, FTC
When it comes to privacy promises, what businesses say about the personal information they collect from you has to line up with their day-to-day procedures. That’s the message of the FTC’s proposed settlement announced today with Facebook. Where did the company go wrong? The agency’s 8-count complaint boils down to this: Facebook’s privacy practices often flew in the face of its stated policies and, as one count alleges, the company made significant retroactive changes to its privacy practices, without getting users’ consent.