Attorney, Division of Privacy and Identity Protection, FTC
Whether it’s a website where people diagnosed with the same medical condition can share their stories or an app to find out how long it will take in the gym to burn off a Macadamia Mania Ripple sundae, consumers are taking their health in their own hands — and generating a massive amount of digital data in the process.
Thanks to a settlement with the FTC, Apple is refunding more than $32 million to people for in-app charges made by kids without their parent’s permission. Apple also had to change its billing practices to make sure it now gets express, informed consent from people before charging them for in-app purchases.
A long time ago, in a galaxy far, far away, people used phones primarily to call each other. Strange, huh?
Today, in this galaxy, many of us depend on our phones to take care of everyday tasks like waking up on time, keeping track of our calories, and sharing photos and updates. Need movie tickets? Tap, tap, and done. Want to track your credit history and get free credit scores? Yep, you can do that, too.
Unfortunately, according to the FTC, apps don’t always secure the information they send and receive, and that could lead to serious problems for users. Two companies the FTC is focusing on today: Fandango and Credit Karma. The FTC says these popular services didn’t properly secure information sent through their apps — including credit card numbers (Fandango) and Social Security numbers (Credit Karma).
An app that does not validate its security certificate leaves users vulnerable to “man in the middle” attacks.
Sunday marks the 16th annual National Consumer Protection Week. The Federal Trade Commission stands with 74 federal, state and local agencies and organizations to stand up for consumers by highlighting the very best in consumer education resources.
Ever thought about responding to an enticing email or ad saying you could make money working from home? Then you might be interested to hear about the FTC’s case against the Coaching Department and its related companies, which the FTC alleges strung people along in a three-part scam that raked in tens of millions of dollars. For out-of-work people who got caught up in this business opportunity scam, it was a problem that went from bad to worse.
You’ve heard it a million times: Don’t click on links in an email unless you know who sent it and what it is.
But sometimes the link in an email is just so darned convenient. For example, you ship a package to a friend, and then you get an email with a link to track the delivery. It’s safe to click that link, right?
People share information about themselves every day by using store loyalty cards, internet search engines, social networking sites, and online coupons. Many people — like the character in this video — decide that the benefits of these services are worth sharing some personal information with businesses, ad networks, and others.
But what if you shared information simply by walking through your local mall with your phone? What if businesses used your phone’s Wi-Fi signal to track your movements through their stores? And what if they did it without your knowledge or okay? The FTC plans to raise those questions in a seminar on Mobile Device Tracking on February 19, 2014. It’s the first event of our Spring Privacy Series.
Scam artists are forever trying to trick people into clicking on links that will download malware to their computers. But the latest scam takes the tricks to a new low. Scammers are sending bogus emails with the subject line "funeral notification." The message appears to be from a legitimate funeral home, offers condolences, and invites you to click on a link for more information about the upcoming "celebration of your friend’s life service." But instead of sending you to the funeral home's website, the link sends you to a foreign domain where the scammers download malware to your computer.
Malware, short for “malicious software," includes viruses and spyware that get installed on your computer without your consent. These programs can cause your device to crash and can be used to monitor and control your online activity. Criminals use malware to steal personal information, send spam, and commit fraud.