Still doing your holiday shopping? Many of us are. Whether you’re shopping online, by phone, or in stores, the Federal Trade Commission, the nation’s consumer protection agency, has a gift for you — a dozen dynamic holiday shopping tips to help you watch your wallet, shop wisely, and protect your personal information.
Attorney, Division of Privacy and Identity Protection
The FTC has entered into a settlement with Epic Marketplace and its affiliated companies about Epic’s use of “history sniffing.” That’s the practice of sniffing around computer users’ web browsers to find out whether they’ve visited certain websites.
When you book a hotel room online, you expect that the rate you see is the rate you’ll pay, right?
To help make sure that’s the case, the FTC is sending warning letters to 22 online hotel reservation sites that may be violating the law by not including mandatory fees, which can add as much as $30 a night to your stay, in some of the prices they quote online.
If you or your company comes up with a technological solution to the scourge of illegal robocalls, you could earn national accolades – and, under the right circumstances, $50,000. Yup, you read that right.
The charges outlined in the FTC’s recent lawsuits against one software business and seven rent-to-own companies are surprising — some might even say creepy. These companies installed software on rented computers that gave them the ability to hit the “kill switch” if people were behind on their payments. But according to the FTC, it also let them collect sensitive personal information, grab screen shots, and take webcam photos of people in their homes.
Like the character in the 70s movie “Network,” many people are “mad as hell and not going to take this anymore.” What’s causing all this anger? Robocalls. Yes, those annoying pre-recorded messages that try to sell you something you don’t need. You may have heard, for example, from the infamous “Rachel” from “Card Member Services” whose recorded voice promises she can reduce the interest rate on your credit cards.
The Federal Trade Commission cracked down on a massive international scam that tricked tens of thousands of computer users into believing their computers were riddled with malware and then paying the scammers hundreds of dollars to “fix” the problem.
Today, we are more linked, networked, and wired than ever before. Not only do we use the internet to stay connected, informed, and involved, we use it for many routine tasks, like submitting taxes, applying for student loans, and even powering our homes.
Attorney, Division of Privacy and Identity Protection, FTC
Are you in the mobile app business? If so, you’re probably considering some important questions, like what to tell users about your app, what information to collect from users, and what to do with any information you collect.