Thinking about using a company, product, or service based on online reviews? You’re probably interested in getting the best service – and price – for your money. You might have read what other customers have written to help with your decision. But can you always trust those online reviews? Just how credible are they?
Apps can provide hours of entertainment, keep you organized, and help you learn something new. Indeed, apps can be helpful, as long as they provide accurate information. But if you’re trying to analyze a serious medical condition with an app — like whether that mole on your back might be a sign of melanoma — talk with your doctor or another reliable medical professional first. As recent FTC cases show, some health apps make claims they can’t back up.
Last week I told you about health insurer Anthem’s data breach affecting more than 80 million customers. This week, I’m telling you about scam artists who are sending phony “Anthem” emails that pretend to help customers, but actually phish for their personal information.
Valentine’s Day is around the corner, and yes, romance is in the air. But the month of love also celebrates Safer Internet Day on February 10th. Show how much you care by sharing this short online safety Q&A with your loved one.
Last week, hackers hit Anthem, the nation's second-largest health insurance company. As many as 80 million customers had their account information stolen. The pilfered data includes names, birth dates, medical IDs, Social Security numbers, street addresses, email addresses and employment information.
If you’re worried about your personal information ending up in the wrong hands, the FTC has a helpful reminder. A credit freeze, also known as a security freeze, lets you limit access to your credit report, which makes it more difficult for identity thieves to open new accounts in your name.
Counsel, Division of Consumer & Business Education, FTC
When you travel, have you used your hotel’s Wi-Fi – maybe to pay a few bills or catch up on a report you need to read? You may want to think twice before logging in to accounts over hotel Wi-Fi. Hackers are using security vulnerabilities in hotel Wi-Fi to steal people’s passwords and other sensitive information. Here’s how it works: as a hotel guest, you try to get online using their Wi-Fi network and get a pop-up for a software update. But the network has been compromised. When you click to accept the download, you unknowingly load software designed to damage your computer or steal your information.
During your next hotel stay, consider whether you absolutely must share your login info over the Wi-Fi network. Weigh for yourself whether it’s worth the risk. If you decide to use a public network, take precautions.
Attorney, Division of Privacy and Identity Protection, FTC
FTC blog posts don’t usually come with parental advisory notices, but in the case of Craig Brittain and his now-defunct revenge porn website, isanybodydown.com, we might need to make an exception. Because, in case you missed it: revenge porn.