Blog topic: Be Smart Online

The FTC's New Home for Consumer Information

Looking for consumer resources from the Federal Trade Commission? They’re at consumer.ftc.gov, a new URL for information from the nation’s consumer protection agency.

Consumer Information

Snuffing Undisclosed History Sniffing

The FTC has entered into a settlement with Epic Marketplace and its affiliated companies about Epic’s use of “history sniffing.” That’s the practice of sniffing around computer users’ web browsers to find out whether they’ve visited certain websites.

Hotel Fees That Are More Than You Bargained For

When you book a hotel room online, you expect that the rate you see is the rate you’ll pay, right?

To help make sure that’s the case, the FTC is sending warning letters to 22 online hotel reservation sites that may be violating the law by not including mandatory fees, which can add as much as $30 a night to your stay, in some of the prices they quote online.

Blog Topic: Be Smart Online

Are You Up to The Challenge?

If you or your company comes up with a technological solution to the scourge of illegal robocalls, you could earn national accolades – and, under the right circumstances, $50,000. Yup, you read that right.

FTC Halts Companies’ Computer Spying

The charges outlined in the FTC’s recent lawsuits against one software business and seven rent-to-own companies are surprising — some might even say creepy. These companies installed software on rented computers that gave them the ability to hit the “kill switch” if people were behind on their payments. But according to the FTC, it also let them collect sensitive personal information, grab screen shots, and take webcam photos of people in their homes.

Robocalls: All the Rage

Like the character in the 70s movie “Network,” many people are “mad as hell and not going to take this anymore.” What’s causing all this anger? Robocalls. Yes, those annoying pre-recorded messages that try to sell you something you don’t need. You may have heard, for example, from the infamous “Rachel” from “Card Member Services” whose recorded voice promises she can reduce the interest rate on your credit cards.

FTC Combats Tech Support Scams

The Federal Trade Commission cracked down on a massive international scam that tricked tens of thousands of computer users into believing their computers were riddled with malware and then paying the scammers hundreds of dollars to “fix” the problem.

October Is National Cyber Security Awareness Month

Today, we are more linked, networked, and wired than ever before. Not only do we use the internet to stay connected, informed, and involved, we use it for many routine tasks, like submitting taxes, applying for student loans, and even powering our homes.

New FTC Publication for Mobile App Developers

Are you in the mobile app business? If so, you’re probably considering some important questions, like what to tell users about your app, what information to collect from users, and what to do with any information you collect.

Milking Cookies: The FTC’s $22.5 Million Settlement with Google

There’s been a lot of talk about breaking records these past few weeks. But here’s one you won’t see on the sports pages: the FTC’s $22.5 million settlement with Google, the largest civil penalty ever against a single defendant. The penalty stems from FTC charges that Google didn’t give users of Apple’s Safari Internet browser the straight story about the use of tracking cookies. That, says the FTC, violated the terms of Google’s 2011 privacy settlement.

First, some background on the original case. Last year, the FTC sued Google for violations stemming from the roll-out of Google’s Buzz network. Among other things, the FTC said Google assured Gmail users it wouldn’t use their information for any purpose other than to provide email service, but then didn’t honor that promise. The result: an order mandating comprehensive privacy protections for consumers and civil penalties if Google didn’t live up to the terms of the settlement.

Blog Topic: Be Smart Online

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