Blog topic: Be Smart Online

FCC and Partners Launch Smartphone Security Checker

More than 20 million Americans will unwrap a new mobile device this holiday season, but most smartphone users admit they don’t know how to protect themselves from mobile security threats. With mobile cyber attacks increasing every year (threats increased 367% in 2011), it’s important that consumers stay protected against growing risks such as viruses, malicious apps, and mobile device theft.
 

Blog Topic: Be Smart Online

Did You Hear It Through the Grapevine?

Searching for a hot holiday gift? In the market for the perfect pump to wear to a special party? Scouring sites and blogs to find a deal? Online shopping is convenient, but how do you know which reviews to trust? 

If you’ve got a minute, here’s a video about how to read those reviews and recommendations you’re seeing on the screen.

Online Reviews and Recommendations

 

Happy Holiday Shopping

Still doing your holiday shopping? Many of us are. Whether you’re shopping online, by phone, or in stores, the Federal Trade Commission, the nation’s consumer protection agency, has a gift for you — a dozen dynamic holiday shopping tips to help you watch your wallet, shop wisely, and protect your personal information.

The FTC's New Home for Consumer Information

Looking for consumer resources from the Federal Trade Commission? They’re at consumer.ftc.gov, a new URL for information from the nation’s consumer protection agency.

Consumer Information

Snuffing Undisclosed History Sniffing

The FTC has entered into a settlement with Epic Marketplace and its affiliated companies about Epic’s use of “history sniffing.” That’s the practice of sniffing around computer users’ web browsers to find out whether they’ve visited certain websites.

Hotel Fees That Are More Than You Bargained For

When you book a hotel room online, you expect that the rate you see is the rate you’ll pay, right?

To help make sure that’s the case, the FTC is sending warning letters to 22 online hotel reservation sites that may be violating the law by not including mandatory fees, which can add as much as $30 a night to your stay, in some of the prices they quote online.

Blog Topic: Be Smart Online

Are You Up to The Challenge?

If you or your company comes up with a technological solution to the scourge of illegal robocalls, you could earn national accolades – and, under the right circumstances, $50,000. Yup, you read that right.

FTC Halts Companies’ Computer Spying

The charges outlined in the FTC’s recent lawsuits against one software business and seven rent-to-own companies are surprising — some might even say creepy. These companies installed software on rented computers that gave them the ability to hit the “kill switch” if people were behind on their payments. But according to the FTC, it also let them collect sensitive personal information, grab screen shots, and take webcam photos of people in their homes.

Robocalls: All the Rage

Like the character in the 70s movie “Network,” many people are “mad as hell and not going to take this anymore.” What’s causing all this anger? Robocalls. Yes, those annoying pre-recorded messages that try to sell you something you don’t need. You may have heard, for example, from the infamous “Rachel” from “Card Member Services” whose recorded voice promises she can reduce the interest rate on your credit cards.

FTC Combats Tech Support Scams

The Federal Trade Commission cracked down on a massive international scam that tricked tens of thousands of computer users into believing their computers were riddled with malware and then paying the scammers hundreds of dollars to “fix” the problem.

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