Skip to main content

The Latest in Consumer Advice

Consumer Alerts

Jobs
Consumer Alert

Mystery shopping, (fake) checks, and gift cards

Andrew Rayo
If you’re looking for a new job, getting paid to shop might sound like a dream. Companies hire mystery shoppers to try products or services and share experiences about things like buying or returning something, or their overall customer experience. But while some mystery shopping jobs are legitimate, many aren’t. So how do you spot the scams?
Shopping and Donating
Consumer Alert

Do you really own the digital items you paid for?

Amy Hebert
Have you ever bought a video game, e-book, song, or movie to enjoy on one of your devices, whether it be a gaming console, tablet, or phone? If so, you might think that you’ll always have access to these things. But you might not — here’s why.
Education and Training
Consumer Alert

Scammers follow the news about student loan forgiveness

Terri Miller
Hearing a lot about federal student loan forgiveness in the news? You’re not alone — scammers are, too. You might get a call from someone saying they’re affiliated with Federal Student Aid (FSA) or the Department of Education. (They’re not.) They’ll say they’re following up on your eligibility for a new loan forgiveness program, and might even know things about your loan, like the balance or your account number. They’ll try to rush you into acting by saying the program is available for a limited time. But this is all a scam. What else do you need to know to spot scams like this?

Get consumer alerts

More from the FTC
A park with buildings

Report to help fight fraud!

Protect your community by reporting fraud,
scams, and bad business practices.

Report fraud

Pass it on logo

Pass It On

The truth is that sharing what you know can help
protect someone who you know from a scam.

Share now

More Tips and Advice

Defend yourself against fraud and stay financially secure with tools and resources for service members, veterans, and families.

Consumer protection basics... plain and simple.

Order free publications for consumers and businesses.