Blog topic: Be Smart Online

Money back guarantee hid another fee

Starting a new business? That used to mean throwing a name on some brick and mortar. Nowadays, you need a website. Lots of companies sell domain names and web hosting services that let customers put up websites. It pays to go with one that spells out all the terms and conditions before you buy. But what if a company promises a refund as part of its 30-day money back guarantee — and then surprises you with a nonrefundable fee? That’s called deception.

Blog Topic: Be Smart Online

Protecting your online brokerage accounts from fraud

The SEC’s Office of Investor Education and Advocacy is issuing this Investor Bulletin to help investors protect their online brokerage accounts from fraud. As with all web-based accounts, investors should take precautions to help ensure that their online brokerage accounts remain secure. These online security tips can help.

Blog Topic: Be Smart Online

Double the fun: The FTC announces two new robocall contests

The Empire Strikes Back, Aliens, Terminator 2… Don’t you just love a good sequel? The FTC does, too, and that’s why the agency is returning to DEF CON with a new robocall challenge.

 Humanity Strikes Back

Blog Topic: Be Smart Online

Superfish software on Lenovo notebooks: What you can do

You may have seen — and been concerned by — news stories about Superfish software on Lenovo notebooks. Lenovo began pre-installing Superfish on certain notebooks in September 2014. But, the software makes it easier for hackers to access your personal information, even when you’re visiting a website, like a bank’s website, that uses HTTPS to encrypt the transmission of sensitive information.

Although Lenovo has announced that they have discontinued pre-installing Superfish on its notebooks, some Lenovo notebooks sold today may still have Superfish pre-installed. So, if you purchased a Lenovo notebook any time since September 2014, your computer may be vulnerable to security threats. Here are some steps you can take.

Do you trust those online reviews?

Thinking about using a company, product, or service based on online reviews? You’re probably interested in getting the best service – and price – for your money. You might have read what other customers have written to help with your decision. But can you always trust those online reviews? Just how credible are they?

Blog Topic: Be Smart Online

Can your app really do that?

Apps can provide hours of entertainment, keep you organized, and help you learn something new. Indeed, apps can be helpful, as long as they provide accurate information. But if you’re trying to analyze a serious medical condition with an app — like whether that mole on your back might be a sign of melanoma — talk with your doctor or another reliable medical professional first. As recent FTC cases show, some health apps make claims they can’t back up.

Woman using tablet

Blog Topic: Be Smart Online

Does your app know where you are?

Who knows where you are right now? The apps on your smartphone might — even if you’re not using them.

 

Blog Topic: Be Smart Online

Anthem Hack Attack, Part 2: Phishing Scams

Last week I told you about health insurer Anthem’s data breach affecting more than 80 million customers. This week, I’m telling you about scam artists who are sending phony “Anthem” emails that pretend to help customers, but actually phish for their personal information.

Share these online safety tips with your Valentine

Valentine’s Day is around the corner, and yes, romance is in the air. But the month of love also celebrates Safer Internet Day on February 10th. Show how much you care by sharing this short online safety Q&A with your loved one.

Sending money out of love, or sending a scammer money?

Love is a powerful thing. So when a loved one calls or emails, saying they’re in trouble, you’d want to help, right? If they ask you to send cash immediately — should you follow your heart?

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