Do you ever look for products or information online by typing a word into a search engine? I do too. By now, I bet we both know there’s no guarantee that the first result will be the best one. Anyone can set up shop online with almost any name. You may get links to pages that are out-of-date, off-topic, or stocked with low-quality products. Here are some tips for your next search.
Friends and family are getting emails or messages you didn’t send. Or your social media accounts have posts you didn’t make. What can you do when it looks like someone’s taken over your account? Here are the steps you can follow if you get hacked.
TXT MSG: U won a FREE gift card!! Go 2 TXMSGSPAM, enter code $$$ to claim card within 24 hrs.
RU getting the MSG? Recently, the FTC moved to shut down a network of scammers who sent spam texts that promised “free” gifts, prizes, electronics, or gift cards. The catch? Clicking on the links in the texts sent recipients on a wild goose chase: a confusing and elaborate process that required them to pay for subscription services, apply for credit, or enter sensitive personal information – including their phone numbers. There were no free gifts or gift cards, but there were plenty of follow-up illegal robocalls.
Identity theft is an unfortunate fact of modern life. Do you know what to do if your identity is stolen? How can you make identity protection part of your routine? Get answers to these and other identity theft questions during our Twitter Chat July 10 at 2 pm (EDT). FTC staff will host a one-hour session with our partners at DoD’s Military One Source and Military Saves.
Calling all military families and veterans! Are you looking to protect yourself or your family from fraud, identity theft, and scams? Maybe you’re curious about the best way to use credit, shop for a used car, or maximize your security online.
Military folks are consumers, too – and critical to the economy. Just ask the 1.4 million men and women on active duty or the 1.1 million in the National Guard and Reserve forces. But the unique challenges of military life – frequent relocation, separation from family and friends, and the stresses of deployment – can make military households an attractive target for scam artists. In fact, during 2012 the Federal Trade Commission logged more than 62,000 complaints from servicemembers, veterans, and spouses about their experiences in the marketplace.
That led the FTC and its partners to sponsor Military Consumer Protection Day on July 17, 2013. It’s a great day to empower military and veteran communities with information as the first line of defense against consumer fraud.
You don’t have to tell us twice, we know robocalls are annoying. Our Robocall Challenge generated advice we wanted to share, from consumers who say they’re using certain tricks to stop these harassing calls now.
Assistant Director, Consumer & Business Education, FTC
The FTC is always working to know more about the types of fraud being committed and who spends money on them. Consumers provide us with useful information through periodic surveys that ask them to share the important details about their recent marketplace experiences and a bit about themselves.