Don‘t Text Back

You get a text message claiming your email account has been hacked. The message asks you to text back in order to reactivate your account. Has your account really been hacked, or is this a scam?

Here’s an example of a spam text making the rounds:

User #25384: Your Gmail profile has been compromised. Text back SENDNOW in order to reactivate your account.

The scammers who sent that message want to take advantage of your computer security concerns in order to get your personal information. If you’ve received a text message like it, here’s what to do:

  • Don’t text back. Legitimate companies won’t ask you to verify your identity through unsecure channels, like text or email.
  • Don’t click on any links within the message. Links can install malware on your device, and take you to spoof sites to try to get your information.
  • Report the message to your cell phone carrier’s spam text reporting number. If you’re an AT&T, T-Mobile, Verizon, Sprint or Bell customer, you can forward the text to 7726 (SPAM) free of charge.
  • File a complaint with the Federal Trade Commission. Your complaint can help the FTC detect patterns of wrong-doing.
  • Check out our articles on text message spam and computer security for more tips.


Concerned that your email account really has been compromised? Read our article on hacked accounts to learn what you can do to remedy the situation.

Tagged with: phishing, scam, spam, texting
Blog Topic: Avoid Scams

Comments

A lot of people in the process of receiving and sending texts seem to be somewhat hurried in the process, react to a message without good thinking.
Tex-ting is an important part of technology But like most other things not in excess, especially when you don't think about what your doing. It seems like some are taking advantage of that.

My account was hacked

Hi, here are some tips on what to do if your account has been hacked. We hope this helps.

I have had several in my building hack into my ipad. One way I keep them out is to shut off my wi-fi and just use the cellular, but they still get in. I would like to know how to keep them out (all my cellular megabytes for a month are used up in just 5 days, using my ipad only 10mins per day). Can't afford your service right now and have reset network settings to no avail. How do I keep them out? S. Benson

I'm curious, what are they hacking/stealing? What are the symptoms(what are you seeing that is comprimised)? I thought "stock" iOS devices themselves are bulletproof (not counting user trickery).

My Facebook is not opening so, what i have to do for this

I cannot remember a time when my accounts are free of hacking. When that day comes I will celebrate my freedom from licences hackers.

I think my Facebook's be hacked every time I get on my Facebook I have to put in a new password how many times can you change a password in a day, week or mounth and I still can not open my account and change my address or phone

Hi,
Try contacting Facebook directly. Click on the "Help" link at the bottom of the page, then click "Report an Issue," and then "Report a Bug." I hope that helps.

If an account is still comprimised after changing passwords several times, it could mean your device has some malware such as a virus. A comprimised device is like having someone always looking over your shoulder. I recommend seeking a reputable antivirus and then a reputable anti-malware service. **Just watch out for rogueware.**

This is a good thing!

I received an email from Steve Rickson@multidio.com (I verified there is no such address)stating Urgent! someone is trying to review your records on line. Click the link below records Dept. 00043ks3398 to review these records

I got a text like that before

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