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Consumer Alert

Shopping online? Here’s what to do when things go wrong

Andrew Rayo
Ever had a bad online shopping experience? Maybe you ordered one thing but got another. Or that new company never shipped your order, despite charging you. So, what do you do? If you can relate, you
Consumer Alert

Is it really the IRS?

Kira Krown
The “IRS” is on the phone. They’re saying you owe back taxes and need to pay immediately using cryptocurrency, or you’ll be arrested. You reach for your wallet but then think — WAIT — is this really
Consumer Alert

Avoid scammers trying to profit from a deadly tornado

Gema de las Heras
Every time there’s a natural disaster — like the tornado that tore through Mississippi and neighboring states — scammers are quick to follow. How do they exploit tragedy to steal from people who have
Consumer Alert

Far from “full vehicle” protection

Kira Krown
When it comes to telemarketing and extended auto warranties, what you’re promised on the phone…may not be what you get. Today, the FTC announced a settlement in its case against American Vehicle
Consumer Alert

Scammers use AI to enhance their family emergency schemes

Alvaro Puig
You get a call. There's a panicked voice on the line. It's your grandson. He says he's in deep trouble — he wrecked the car and landed in jail. But you can help by sending money. You take a deep
Consumer Alert

Before you believe addiction or cancer claims, read this

Andrew Rayo
If you or someone you love is struggling with addiction or dealing with a serious disease like cancer, Parkinson’s, or Alzheimer’s, you’ve probably looked for the best treatment out there. But how do
Consumer Alert

No — HHS didn’t reach out about free grant money

Kira Krown
Did you get a message from a friend on social media about a US Department of Health and Human Services (HHS) grant opportunity? Or from someone saying they were an HHS employee? Well…they weren’t who
Consumer Alert

This NCPW, let’s talk about impersonation scams

Samuel Levine
It’s National Consumer Protection Week (NCPW) 2023 and it couldn’t come at a better time. The FTC’s recently released top frauds of 2022 have impersonation scams at #1 again. So, this NCPW, let’s talk
Consumer Alert

What’s your next job search move?

Jim Kreidler
Say you’re looking for a job. You’ve found some you’re qualified for on a well-known employment website and you apply to a bunch of them. If you get a message saying “You’re hired! We just want some
Consumer Alert

Tenant screening practices: the FTC wants to learn more

Whitney Moore
According to U.S. Census data, more than one third of U.S. households rent their home — that’s more renters than at any point in the last 50 years. Every year, millions of people go through the
Consumer Alert

Can a biosimilar reduce the cost of your medication?

Colleen Tressler
If you have arthritis, diabetes, kidney conditions, cancer, macular degeneration, or some chronic skin and bowel diseases, you may be using a biologic medication. Biologics are medications generally
Consumer Alert

So what’s the deal with “home warranties”?

Kira Krown
When big things in your home break — like your dishwasher or air conditioning system — they can cost lots of money to fix. Some people buy “home warranties” (which are really service contracts) to