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Consumer Alert

Refunds for Fashion Nova customers

Bridget Small
If you shopped at FashionNova.com before November 2019, you probably saw lots of products with no less than four- or five-star ratings. That’s because the company blocked negative ratings and customer
Consumer Alert

Scam proof the young people in your life

Jim Kreidler
Think the techy young people in your life are too techy to be scammed? Think again. According to data from the FTC , people in their twenties reported losing money to fraud at a higher rate than
Consumer Alert

Help honor our LGBTQ+ elders today

Ari Lazarus
Today is National Honor Our LGBTQ+ Elders Day. There are many ways to celebrate this important occasion, and the FTC is focusing on helping LGBTQ+ elders avoid frauds and scams. In fact, talking about
Consumer Alert

FTC halts two student loan debt relief schemes

Terri Miller
Paying off student loans can feel like a big undertaking, especially since it’ll take most people years to see a zero balance. When debt relief companies call promising quick loan forgiveness, you may
Consumer Alert

Click to cancel? We want to hear from you

Lesley Fair
Have you signed up to get something sent to your home regularly? Has a company offered you a “free trial”? Or maybe you have a membership or subscription that bills your credit card automatically
Consumer Alert

Franchise Fundamentals: Researching franchise opportunities

Lesley Fair
No one would try to run a marathon with just a few days of preparation. It takes months of rigorous training before you can step up to the starting line with confidence. Of course, the process of
Consumer Alert

Credit card debt relief that isn’t

Jim Kreidler
Say you’re struggling to pay off your credits cards — which is already difficult with high interest rates — and you hear about a company that promises to reduce or eliminate your credit card debt for
Consumer Alert

Are scams affecting your community?

Andrew Rayo
This month and all year long, we join the nation in honoring the cultures and many contributions of Asian American, Native Hawaiian, and Pacific Islander (AA and NHPI) individuals and communities
Consumer Alert

Think you owe back taxes? Read this

Amy Hebert
Tax season might be over, but your tax issues might not be. What happens if you owe back taxes and don’t know how you’re going to pay them? Tax relief companies might say they can help, but often they
Consumer Alert

You got the job!

Seena Gressin
You got the job! Work from home and earn top dollar. They already sent you a big check to buy supplies. (“Send us whatever is left, probably around $1,000,” they said.) If your alarm bells are
Consumer Alert

Make big money — now

Jim Kreidler
Maybe you’ve heard about someone who invested $1,000 in crypto and is now a millionaire. Or maybe you’re regretting not taking that chance to make some extra income. So, when someone offers you a can
Consumer Alert

Are you really the lucky winner? Spot the prize scams

Gema de las Heras
Say you hear or read the words: “You’ve won!” What will you do with your winnings? Who wouldn’t be excited to win a prize, sweepstakes, or lottery? But…did you actually win? And how do you know
Consumer Alert

Funeral home now has to post prices online

Bridget Small
When families need to plan a funeral or cremation service, especially in an unfamiliar place, they often search online for a local provider. Now, thanks to a court order in an FTC case, people who
Consumer Alert

Shopping online? Here’s what to do when things go wrong

Andrew Rayo
Ever had a bad online shopping experience? Maybe you ordered one thing but got another. Or that new company never shipped your order, despite charging you. So, what do you do? If you can relate, you
Consumer Alert

Is it really the IRS?

Kira Krown
The “IRS” is on the phone. They’re saying you owe back taxes and need to pay immediately using cryptocurrency, or you’ll be arrested. You reach for your wallet but then think — WAIT — is this really