You get an email from a friend, with a link and a message: “Hi! Oprah says it’s excellent!” But did your friend really send this message? And what’s so excellent?
Millions of people got emails like this one, but not from their friends. Instead, according to the FTC, marketers hired by Sale Slash sent spam emails from hacked email and social media accounts. Why? To trick people into thinking the messages came from a friend. And, of course, to sell stuff.
Counsel for International Consumer Protection, FTC
Did you know that May 3-9, 2015 is Privacy Awareness Week? It’s an initiative of the Asia Pacific Privacy Authorities Forum.
Privacy Awareness Week highlights the importance of protecting your personal information. This year’s theme is Privacy Matters — a message we promote year-round at the FTC. Whether you’re at home, work, school, or a doctor’s office — there are things you can do to help keep your information private and safe.
Starting a new business? That used to mean throwing a name on some brick and mortar. Nowadays, you need a website. Lots of companies sell domain names and web hosting services that let customers put up websites. It pays to go with one that spells out all the terms and conditions before you buy. But what if a company promises a refund as part of its 30-day money back guarantee — and then surprises you with a nonrefundable fee? That’s called deception.
The email says it’s a court notice from the Bureau of Defaulters Agency-FTC with your arrest warrant record attached. It says you’ve ignored their efforts to contact you, so now your Social Security number is on hold by the federal government, you’ll be prosecuted for fraud, and you’ll owe all kinds of money when you’re found guilty. You’ve got just 24 hours to respond.
It’s not true. There is no Bureau of Defaulters, and the FTC doesn’t send emails like this to people.
The SEC’s Office of Investor Education and Advocacy is issuing this Investor Bulletin to help investors protect their online brokerage accounts from fraud. As with all web-based accounts, investors should take precautions to help ensure that their online brokerage accounts remain secure. These online security tips can help.
Counsel, FTC's Division of Consumer & Business Education
We’re done with the Golden Globes and the Oscars but an entirely different kind of actor is still lurking around: scammers who pretend to be someone they’re not. Sometimes it seems we’re afloat in a sea of imposters who are trying to cheat you by pretending to be from legitimate organizations. Imposter scams play on your emotions. The scammers work hard to make you believe that you’ve won something or you have an unexpected problem. They say that, for a small fee, they’ll send you lots of money or make your troubles disappear. They might encourage you to pay them with a reloadable card or they may ask for your personal information. Here are the top ten imposter scams you told us about last year.
You may have seen — and been concerned by — news stories about Superfish software on Lenovo notebooks. Lenovo began pre-installing Superfish on certain notebooks in September 2014. But, the software makes it easier for hackers to access your personal information, even when you’re visiting a website, like a bank’s website, that uses HTTPS to encrypt the transmission of sensitive information.
Although Lenovo has announced that they have discontinued pre-installing Superfish on its notebooks, some Lenovo notebooks sold today may still have Superfish pre-installed. So, if you purchased a Lenovo notebook any time since September 2014, your computer may be vulnerable to security threats. Here are some steps you can take.
Thinking about using a company, product, or service based on online reviews? You’re probably interested in getting the best service – and price – for your money. You might have read what other customers have written to help with your decision. But can you always trust those online reviews? Just how credible are they?