OnGuard Online Blog

Superfish software on Lenovo notebooks: What you can do

You may have seen — and been concerned by — news stories about Superfish software on Lenovo notebooks. Lenovo began pre-installing Superfish on certain notebooks in September 2014. But, the software makes it easier for hackers to access your personal information, even when you’re visiting a website, like a bank’s website, that uses HTTPS to encrypt the transmission of sensitive information.

Although Lenovo has announced that they have discontinued pre-installing Superfish on its notebooks, some Lenovo notebooks sold today may still have Superfish pre-installed. So, if you purchased a Lenovo notebook any time since September 2014, your computer may be vulnerable to security threats. Here are some steps you can take.

Do you trust those online reviews?

Thinking about using a company, product, or service based on online reviews? You’re probably interested in getting the best service – and price – for your money. You might have read what other customers have written to help with your decision. But can you always trust those online reviews? Just how credible are they?

Blog Topic: Be Smart Online

National Consumer Protection Week in every community

When National Consumer Protection Week starts on Sunday, it will mark the 17th year of a growing partnership. NCPW now includes 89 federal, state and local agencies and non-profits working together to connect people with the best consumer education resources.

At NCPW.gov, you’ll find resources to help you manage your money, handle credit and debt, stay safe online, avoid identity theft, and more. Read the latest news from consumer protection experts on our blog; share videos, articles, audio tips, and blog posts; order free resources; or file a complaint when you spot a scam. You’ll also get ideas on how to get involved so you can help us spread the word about consumer protection.

NCPW 2015 image

Blog Topic: Avoid Scams

Can your app really do that?

Apps can provide hours of entertainment, keep you organized, and help you learn something new. Indeed, apps can be helpful, as long as they provide accurate information. But if you’re trying to analyze a serious medical condition with an app — like whether that mole on your back might be a sign of melanoma — talk with your doctor or another reliable medical professional first. As recent FTC cases show, some health apps make claims they can’t back up.

Woman using tablet

Blog Topic: Be Smart Online

Laptop security in a nutshell

Imagine you’re at a coffee shop, sipping on a latte while working on your laptop. After all that coffee, you need to run to the loo. Would you leave your laptop for just a sec while you heed nature’s call?

Here’s another question: wouldn’t you hate it if your laptop disappeared? Your family photos, tax documents, and other personal stuff could vanish along with it. Unfortunately, it only takes a minor distraction for that to happen. And the last thing you’d want is for an identity thief to get their hands on your laptop.

Laptop Security bookmark

Does your app know where you are?

Who knows where you are right now? The apps on your smartphone might — even if you’re not using them.

 

Blog Topic: Be Smart Online

Anthem Hack Attack, Part 2: Phishing Scams

Last week I told you about health insurer Anthem’s data breach affecting more than 80 million customers. This week, I’m telling you about scam artists who are sending phony “Anthem” emails that pretend to help customers, but actually phish for their personal information.

Share these online safety tips with your Valentine

Valentine’s Day is around the corner, and yes, romance is in the air. But the month of love also celebrates Safer Internet Day on February 10th. Show how much you care by sharing this short online safety Q&A with your loved one.

Sending money out of love, or sending a scammer money?

Love is a powerful thing. So when a loved one calls or emails, saying they’re in trouble, you’d want to help, right? If they ask you to send cash immediately — should you follow your heart?

Hack Attack: Health insurer’s customer information stolen

Last week, hackers hit Anthem, the nation's second-largest health insurance company. As many as 80 million customers had their account information stolen. The pilfered data includes names, birth dates, medical IDs, Social Security numbers, street addresses, email addresses and employment information.

If you’re worried about your personal information ending up in the wrong hands, the FTC has a helpful reminder. A credit freeze, also known as a security freeze, lets you limit access to your credit report, which makes it more difficult for identity thieves to open new accounts in your name.

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