Thanks to a settlement with the FTC, Apple is refunding more than $32 million to people for in-app charges made by kids without their parent’s permission. Apple also had to change its billing practices to make sure it now gets express, informed consent from people before charging them for in-app purchases.
Have you gotten an email with the subject line “Pending consumer complaint” that looks like it came from the FTC? The email warns that a complaint against you has been filed with the FTC. It asks you to click on a link or attachment for more information or to contact the FTC.
These emails pull out all the stops to look official: They have an FTC seal, references to the “Consumer Credit Protection Act (CCPA)” and a “formal investigation,” and what look like real FTC links. The truth is that they’re fakes.
“Hereby you are notified that you have been scheduled to appear for your hearing that will take place in the court of Tallahassee in April 02, 2014 at 09:00 am.” Signed, the Clerk to the Court. Sound official?
Like the fake funeral notices we wrote about recently, emails like this have been going around trying to convince concerned — or curious — people to click on the supposed “court notice.”
A long time ago, in a galaxy far, far away, people used phones primarily to call each other. Strange, huh?
Today, in this galaxy, many of us depend on our phones to take care of everyday tasks like waking up on time, keeping track of our calories, and sharing photos and updates. Need movie tickets? Tap, tap, and done. Want to track your credit history and get free credit scores? Yep, you can do that, too.
Unfortunately, according to the FTC, apps don’t always secure the information they send and receive, and that could lead to serious problems for users. Two companies the FTC is focusing on today: Fandango and Credit Karma. The FTC says these popular services didn’t properly secure information sent through their apps — including credit card numbers (Fandango) and Social Security numbers (Credit Karma).
An app that does not validate its security certificate leaves users vulnerable to “man in the middle” attacks.
Attorney, Division of Consumer and Business Education
March is Women’s History Month. Today, FTC Chairwoman Edith Ramirez has a post on the White House Council on Women and Girls blog called Ensuring a Level Playing Field for Women Consumers. Check it out.
Sunday marks the 16th annual National Consumer Protection Week. The Federal Trade Commission stands with 74 federal, state and local agencies and organizations to stand up for consumers by highlighting the very best in consumer education resources.
Ever thought about responding to an enticing email or ad saying you could make money working from home? Then you might be interested to hear about the FTC’s case against the Coaching Department and its related companies, which the FTC alleges strung people along in a three-part scam that raked in tens of millions of dollars. For out-of-work people who got caught up in this business opportunity scam, it was a problem that went from bad to worse.