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Consumer Alert

Heard about the “waiting package” phishing scam?

Ari Lazarus
Phishing scams can be hard to spot. For example, we’ve been hearing about one where people get a text message saying that there’s a package waiting for them, and asking them to click a link to learn
Consumer Alert

Fake check scams and your small business

Traci Armani
If someone you don’t know sends you a check and asks for money back, that’s a scam. But what if you’re a small business owner and someone “overpays” you and asks you to refund the balance? That’s
Consumer Alert

Scammers prey on your kindness during disasters

Lisa Lake
Wildfires raging out West. The hurricane season. Civil unrest. And all of this happening during a global pandemic that has claimed its own devastating share of deaths and cost people their livelihoods
Consumer Alert

Getting stimulus payments to homeless communities

Lisa Lake
People who are homeless or transient may not know they qualify for the $1,200 Economic Impact Payments (EIP) — also called “stimulus checks" — that went out last Spring. They might also get an
Consumer Alert

Did someone tell you to pay with gift cards? It’s a scam

Traci Armani
Maybe someone said you’ve won the lottery, a prize or sweepstakes. Or they claim to be from the government and tell you there’s a problem with your Social Security number. And, to collect your
Consumer Alert

How can you spot a tech support scam?

Traci Armani
Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do
Consumer Alert

Economic impact payment fix for 50,000 eligible spouses

Karen Hobbs
Are you married to someone who owes past-due child support? Was your portion of the economic impact payment (“EIP”) mistakenly applied to pay your spouse’s debt? If so, you’re not alone. In mid
Consumer Alert

Trouble with your ABCmouse membership? You’re not alone

Amy Hebert
Juggling life at home with kids? Like many parents, you might’ve looked into different ways your kids can learn from home online. Maybe you’ve even signed up and paid for a program. But say over time
Consumer Alert

What to do when you (and your kids) are online at home

Jennifer Leach
If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The
Consumer Alert

Paying the high cost of payday loans

Jennifer Leach
Being broke is expensive. Right now, so many people are scrambling to figure out how to make rent, cover utilities, pick up some work, get their unemployment checks, and keep body and soul together
Consumer Alert

Hang up on fake “refund calls”

Bridget Small
In 2019, the FTC reached a settlement with Elite IT and its owner, who tricked people into buying expensive computer repair services. The company shut down, and its owner is permanently banned from
Consumer Alert

Tips to help you avoid post-disaster scams

Colleen Tressler
Whether you’re getting ready to deal with the aftermath of Gulf Coast storms, Laura and Marco, dealing with the ravages of wildfires out West, reeling from the derecho that struck the Midwest, or
Consumer Alert

COVID-19 report data “on the daily”

Karen Hobbs
Every day, the FTC is collecting data, watching the numbers, and spotting the trends. We’re also spreading the word about COVID-19-related scams. Because, the more you know about what’s happening, the
Consumer Alert

2020 Census: Visiting homes and sending emails

Colleen Tressler
The Federal Trade Commission is partnering with the U.S. Census Bureau to help you guard against potential census scams. Knowing how the 2020 Census process works, what information you will — and won
Consumer Alert

Driving for extra cash? Check your car insurance first.

Jim Kreidler
With more people seeking delivery services during the Coronavirus pandemic, many companies are looking for drivers to shuttle meals, medicine, groceries, and other items to people at home. Before you
Consumer Alert

FTC: Sellers need proof for COVID treatment claims

Colleen Tressler
As part of its ongoing efforts to protect consumers from sellers of scam COVID-19 treatments, the FTC has sent 20 more warning letters to companies that claim their products can prevent, treat or cure