Consumer Alerts

Nobody likes getting debt collection calls. But have you ever gotten one for a debt you already paid — or you know isn’t yours? Or have you been threatened and harassed by a debt collector until you

Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name

Every year, Hispanic Heritage Month gives us a chance to reflect on the great contributions Latinos have made to society. To keep those contributions coming, it’s important to continue to do

Refund checks worth about $147 million are going out to almost 33,000 people who sent money to scammers through Western Union wire transfers. The $147 million is a portion of the money Western Union

Getting free stuff is cool…until it isn’t free. It is decidedly uncool when, after luring you in with “free trials” for products you might like, a company hits you with surprise charges during the

Phishing scams can be hard to spot. For example, we’ve been hearing about one where people get a text message saying that there’s a package waiting for them, and asking them to click a link to learn

More than 85 large wildfires are ripping across the West Coast, from California to Oregon and Washington. In the Southeast, people are just beginning to recover from Hurricane Sally, while more storms

If someone you don’t know sends you a check and asks for money back, that’s a scam. But what if you’re a small business owner and someone “overpays” you and asks you to refund the balance? That’s

Wildfires raging out West. The hurricane season. Civil unrest. And all of this happening during a global pandemic that has claimed its own devastating share of deaths and cost people their livelihoods

People who are homeless or transient may not know they qualify for the $1,200 Economic Impact Payments (EIP) — also called “stimulus checks" — that went out last Spring. They might also get an

Back in February, we wrote about Online Trading Academy (OTA), a company that peddled a “patented” training program promising to help people earn big money by paying big money to OTA for trainings

Maybe someone said you’ve won the lottery, a prize or sweepstakes. Or they claim to be from the government and tell you there’s a problem with your Social Security number. And, to collect your

Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do

Are you married to someone who owes past-due child support? Was your portion of the economic impact payment (“EIP”) mistakenly applied to pay your spouse’s debt? If so, you’re not alone. In mid

Juggling life at home with kids? Like many parents, you might’ve looked into different ways your kids can learn from home online. Maybe you’ve even signed up and paid for a program. But say over time

Celebrities are often used to market products or services, but sometimes they’re used to lure consumers into a scam. And that’s what the FTC alleges happened when two real estate celebrities joined

If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The

Have you seen a message on WhatsApp or Facebook offering you free help during the pandemic? People have reported seeing messages that seem to be from Pepsi, Walmart, Whole Foods, Target, and other big

Being broke is expensive. Right now, so many people are scrambling to figure out how to make rent, cover utilities, pick up some work, get their unemployment checks, and keep body and soul together

In 2019, the FTC reached a settlement with Elite IT and its owner, who tricked people into buying expensive computer repair services. The company shut down, and its owner is permanently banned from