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Consumer Alert

Shopping online? Watch this video first

Jabari Cook
In this age of social distancing, more and more of our favorite stores now offer ways to score great deals online. Even as shops around the country open their doors again, buying online is still a
Consumer Alert

Cryptocurrency blackmail scam alert

Cristina Miranda
The email suddenly appears in your inbox. Someone is writing to say that they have access to your cell phone or your computer. And they’re about to make your sensitive videos, pictures, or
Consumer Alert

Health product claims and false guarantees

Lisa Lake
If you’re looking for help with chronic pain, you might come across over-the-counter devices promising powerful, drug-free relief. But sometimes device marketers make claims that are not backed by
Consumer Alert

Help COVID-19 contact tracers, not scammers

Shameka L. Walker
After nearly three months of stay-at-home orders, America is starting to open up again. Contact tracers, the folks who work for state health departments to try to track anyone who may have been
Consumer Alert

FTC, SBA warn companies about SBA loan promises

Shameka L. Walker
The latest recipients of government warning letters are six companies that said they could speed U.S. Small Business Administration (SBA) loans for businesses struggling to stay afloat during the
Consumer Alert

The IRS won’t call about your stimulus money

Lisa Lake
Most people have already gotten their economic stimulus payments, but the Internal Revenue Service is still sending them out. If you haven’t gotten yours yet or have questions about it, the IRS has a
Consumer Alert

Contact Lens Rule updates: What they mean for you

Colleen Tressler
Do you wear contacts? If so, read on. You have the right to get your contact lens prescription from your eye care prescriber — whether you ask for it or not — at no extra charge. The Contact Lens Rule
Consumer Alert

Getting stimulus checks from car dealerships? Nope.

Jim Kreidler
During these difficult economic times, scammers will do almost anything to try to get your money. Including, it turns out, making bogus claims about economic stimulus checks to lure customers to auto
Consumer Alert

Robocall reports still down, FTC still fighting

Lois Greisman
A couple months ago, we told you the good news that people had been reporting getting fewer robocalls, and we told you about how some of the FTC’s work might have played a part in that. We have more
Consumer Alert

What do COVID-19 scams look like in your state?

Paul Witt
We’ve been telling you about the scams related to COVID-19 . But now we can tell you even more about the scams happening in your neck of the woods. Just today, the FTC released state-specific data on
Consumer Alert

Fraudulent funders = big woes for small businesses

Lisa Lake
At some point in running your small business or organization, you may need financing to grow or keep things running. That’s a need very much on business owners’ minds right now. But, as you explore
Consumer Alert

Dealing with a deceased relative’s debt

Ari Lazarus
Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder. If you’re in this situation and a
Consumer Alert

Kohl’s must give records to identity theft victims

Bridget Small
Imagine a thief used your information to buy things at Kohl’s – or used your Kohl’s credit card to go on a shopping spree. You’d want to get the records to prove it and clear up your good name. The
Consumer Alert

Planning a funeral? Know your rights

Bridget Small
During the COVID-19 pandemic, many of us have taken on new roles in our families and communities. You may be delivering groceries, helping neighbors with yardwork, or hosting video check-ins with
Consumer Alert

Donating in difficult times

Jennifer Leach
These days, there are just so many reasons why people want to do to something to help, to make a difference, to take action. In addition to volunteering or putting their feet to the pavement, lots of
Consumer Alert

More FTC warnings about scam Coronavirus treatments

Colleen Tressler
The FTC continues to seek out and warn sellers who peddle so-called Coronavirus treatments with no proof they work. If you see an ad that says a product can prevent, treat, or cure COVID-19, stop
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

Is a scammer getting unemployment benefits in your name?

Seena Gressin
In a large-scale scam erupting in the midst of the Coronavirus pandemic, imposters are filing claims for unemployment benefits, using the names and personal information of people who have not filed