OnGuard Online Blog

RoboKiller “kills” at DEF CON

For the second year in a row, the FTC traveled to DEF CON, an annual hacker conference, to enlist tech gurus to help fight robocalls. This year, the FTC hosted Robocalls: Humanity Strikes Back, which challenged contestants to create tools people could use to block and forward robocalls automatically. Forwarded calls go to a honeypot — a data collection system that researchers and investigators can use to study the calls.

Contest winners at DEF CON

Contest Winners Ethan Garr and Bryan Moyles at DEF CON 23

Blog Topic: Be Smart Online

Back to school, back to protecting your child’s information

It’s back to school time. That means forms, forms and more forms – the school directory, scholarships, sports teams, scouts, and the list goes on. As you get started, consider these tips for keeping your child’s personal information safe, from pre-school through college.

Too close to call

Got a question about a product or an account from a big-name online retailer that makes you want to speak directly to their customer service representative? What do you do first? Go to their website, of course. Can’t find a phone number there? Then you may do what seems like the next best thing and just type the company name into a search engine.

But the FTC warns consumers that it’s a mistake to assume that all toll-free numbers that pop up in a search are legitimate customer service lines. Some are run by scammers out to hijack your credit card number or install malware on your computer.

Blog Topic: Be Smart Online

Advanced password tips and tricks

Time to create another password? Make it a secure one. A little extra attention when you create a strong password can prevent an attacker from getting access to your account.

Got 3 minutes for computer security?

Watch this video from OnGuardOnline.gov to learn how to foil a hacker — and keep your computer as secure as your most valued possessions.

image of computer security video

Card cracking: Not what it’s cracked up to be

The scam is called card cracking and it may start off innocently enough. You see a post on a social media site announcing a contest. Or maybe a webpage that claims to have a celebrity affiliation is offering a gift card giveaway.

The variations are endless, but here’s the tip-off that fraud is afoot. At some point, you’re asked for your bank account information, PIN number, or online banking credential. That’s when you can bank on the fact that those “innocent” offers aren’t what they’re cracked up to be.

It’s criminal

The Department of Justice (DOJ) recently announced the extradition of six Nigerian nationals from South Africa to Mississippi to face a nine-count federal indictment for various Internet frauds. These six people join 15 others who were previously charged with, among other things, conspiracy to commit mail fraud, wire fraud, bank fraud, identity theft, and money laundering.

What were the scams? According to the indictment, the defendants found and reached out to their potential victims through online dating websites and work-at-home opportunities.

Faking it — scammers’ tricks to steal your heart and money

Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love quickly. And they tug at your heartstrings with made-up stories about how they need money — for emergencies, hospital bills, or travel. Why all of the tricks? They’re looking to steal your money.

Image of cupid and heart

Did you book that night at the hotel’s site?

Whether you travel a lot or just a little, you’ve probably gone online to book a hotel stay. Sometimes you might find a travel comparison site gets you the best deal. Other times, you might book directly at a hotel’s website — maybe to earn points for the company’s reward program, or because you have some special requests for your stay.

For those times you’re looking to book directly with a hotel, make sure that’s what you’re doing. The FTC has heard from people who searched online and thought they were booking on a hotel website, only to find they’d unknowingly been doing business with someone else.

Blog Topic: Be Smart Online

Call me maybe?

School’s out and your kids have days overflowing with fun and free time. You might be at the amusement park concessions while they’re riding the SuperVomitron Adventure Ride. Or maybe they’re at the pool bellyflopping with friends. Whatever the kids are up to, many parents like being able to stay in constant contact by getting them a mobile phone. If so, it’s time to teach them to think about safety and responsibility when using it.

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