Counsel, FTC's Division of Consumer & Business Education
OK, so I know you don’t really want to talk about this – but here goes: we’re all going to die someday. Maybe you’ve already started thinking ahead: planning for your funeral, the care of loved ones and disposal of your property. But what about your online life? All the digital files, photos, posts and other accounts you leave behind might cause a lot of inconvenience – even fraud or identity theft – for your loved ones to clean up. Here are a few tips to figure out a plan for your online life after death.
If you’ve ever had your information exposed in a data breach, you know it can be stressful. Depending on what information is exposed, you might have to cancel credit or debit cards, change online passwords, or even put a freeze on your credit.
But what happens if your child’s personal information is exposed, too?
You know what would go great with your pumpkin spiced treats this October? Cyber security! Okay, now that I have your attention, October is National Cyber Security Awareness Month, and it’s a great time to be #CyberAware. There are plenty of ways to participate.
My mom always told me that my vision would get worse from sitting too close to a screen and playing video games — not better. But according to the FTC, Carrot Neurotechnology said you could improve your vision by buying and playing its $9.99 Ultimeyes video game app. People bought the app because they believed it would help them see better, but in a case announced today, the FTC says there isn’t enough scientific proof that the app will work.
Senior Attorney, Bureau of Consumer Protection, FTC
Are you a nanny or caregiver who lists your services on sites like care.com, sittercity.com, or craigslist.com? A few months ago, we warned about a scam that targets caregivers like you. Here’s a reminder: a con artist emails or texts an offer to hire you. The scammer also sends you a check and asks you to depofakesit it, keep some money for your services, and send the rest to someone else to — supposedly — pay for special items or medical equipment. But the check is fake, and it can take weeks for a bank to discover the forgery. If you deposit the check and withdraw the funds, you’ll wind up owing the bank all that money.
It’s no surprise that gamers excited about the release of a new gaming console would go online to see what people are saying about it. But they might be surprised to learn that some people who posted video reviews were paid to say positive things—and didn’t disclose that. That’s what the FTC says happened in the days leading up to the launch of Microsoft’s Xbox One, according to a complaint filed today by the agency.
For the second year in a row, the FTC traveled to DEF CON, an annual hacker conference, to enlist tech gurus to help fight robocalls. This year, the FTC hosted Robocalls: Humanity Strikes Back, which challenged contestants to create tools people could use to block and forward robocalls automatically. Forwarded calls go to a honeypot — a data collection system that researchers and investigators can use to study the calls.
Contest Winners Ethan Garr and Bryan Moyles at DEF CON 23
Attorney, Division of Consumer and Business Education, FTC
It’s back to school time. That means forms, forms and more forms – the school directory, scholarships, sports teams, scouts, and the list goes on. As you get started, consider these tips for keeping your child’s personal information safe, from pre-school through college.
Got a question about a product or an account from a big-name online retailer that makes you want to speak directly to their customer service representative? What do you do first? Go to their website, of course. Can’t find a phone number there? Then you may do what seems like the next best thing and just type the company name into a search engine.
But the FTC warns consumers that it’s a mistake to assume that all toll-free numbers that pop up in a search are legitimate customer service lines. Some are run by scammers out to hijack your credit card number or install malware on your computer.