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Consumer Alert

Military consumers: The FTC wants to hear from you

Carol Kando-Pineda
Recently, the White House announced some initiatives the Administration is undertaking to improve the lives of the military and veteran communities. The FTC participates in several of these efforts
Consumer Alert

So an online scam is NOT what you ordered?

Kira Krown
This time of year, you’re probably buying lots of things online. Gifts, decorations, food! But what if something you’ve ordered shows up different than advertised? Or damaged? Or never comes at all
Consumer Alert

What to do if you can’t make car payments

Colleen Tressler
Trouble making car payments? Worried about repossession? Unexpected life events, like a job loss or drop in income, may affect your ability to pay your bills, including car payments. If you’re worried
Consumer Alert

Free COVID test kits are back: Here’s how to get yours

Colleen Tressler, FTC, Division of Consumer and Business Education
Starting November 20, every U.S. household can again place an order to receive four more free COVID-19 rapid tests delivered directly to their home.
Consumer Alert

Announcing the FTC’s Voice Cloning Challenge

Alvaro Puig
Voice cloning technologies can generate a near-perfect voice clone based on a short audio clip or snippet of someone’s voice. The technology has potential to help people—for example, people who've
Consumer Alert

Slow your scroll: Spot and avoid social media giveaway scams

Terri Miller
You may have heard us say when you’re shopping online, check things out before checkout. The same advice applies to giveaways on social media sites like Facebook and Instagram. Here’s why: One in four
Consumer Alert

Veterans and families: Burial benefits and funeral planning

Carol Kando-Pineda
If you’re a veteran’s surviving family or caregiver, you may be eligible for expanded burial benefits that help cover certain funeral expenses. But scammers may contact you, saying that for a fee they
Consumer Alert

Veterans: Need help with mortgage debt? Know your rights

Carol Kando-Pineda
Scammers call or email, pretending to be from the VA or your home loan servicer. They claim if you pay them an upfront fee, they can get you a loan modification or refinancing to avoid foreclosure, so
Consumer Alert

Don't let scammers poach your pension and disability benefits

Carol Kando-Pineda
Today we’re focusing on how dishonest “advisers” may try to get your pension benefits and disability compensation, including benefits under the PACT Act. Applying for VA benefits is free and you can
Consumer Alert

Veterans and scams

Carol Kando-Pineda
As we approach Veterans Day, we thank our veterans for their service and sacrifice. But not everyone has a vet’s best interests in mind. Whether you left the service decades ago or you’re planning
Consumer Alert

Fast cash for a monthly fee with Brigit app? Not so fast

Bridget Small
Paying a monthly membership fee to get instant cash advances of up to $250, with no hidden fees might sound like a great idea. But what if most people who enroll don’t get anything close to $250, get
Consumer Alert

This Halloween, don’t get ghosted by scammers

Andrew Rayo
Halloween is almost here. What could be scarier than not having your costume ready? How about ordering a costume online and never getting what you paid for? Scammers are making this season extra
Consumer Alert

Unmasking sellers of bogus COVID-19 prevention claims

Colleen Tressler, FTC, Division of Consumer and Business Education
​​​​​​​Even though the COVID-19 health emergency is over, many Americans continue to struggle with treatment for illness ― and the FTC will continue go after bad actors who trick people with claims