With today’s technology, organizations and companies can collect and analyze massive amounts of consumer data at lightning speed. What people search online, buy in stores, and do and say on social media is information that helps companies market more efficiently. This era of "big data" may hold lots of promise – but also some pitfalls.
Next month, the FTC will explore the use of big data for marketing and other purposes.
You may have heard about it in the news: reports that Russian hackers have stolen more than a billion unique username and password combinations, and more than 500 million email addresses, grabbed from thousands of websites. What should you do about it? We asked our resident expert, Maneesha Mithal, director of our Division of Privacy and Identity Protection.
If you are budget-conscious, you’re probably great at tracking where your money goes every month. You pore over receipts, take advantage of sales, and even research prices on big-ticket items to save the most. So how often do you review your mobile phone bill for fraudulent charges that could be draining your wallet?
A U.S. District Court recently ordered the operators of several international tech support scams to pay more than $5.1 million for convincing people that their computers were riddled with viruses and then charging for bogus support services.
We’ve written before about tech support scammers. They call and claim to work for well-known companies like Microsoft, Norton or McAfee. They say your computer is infected with malware and then ask for remote access so they can “fix” it. Or they place ads in online search results to trick you into calling them.
Chances are you have a mobile phone – according to a Pew Research Center Internet & American Life Project survey, almost 90 percent of us do. And like most of us, you may not pore over every line on your monthly phone bill to understand what you are really paying for. Too bad, because mobile cramming – adding charges to mobile bills that people didn’t authorize or know about – is an illegal practice – and it has become practically epidemic, according to the FTC.
Looking for information about Social Security? Make sure you’re going to the right place.
The Social Security Administration (SSA) is warning that it’s found Twitter handles, Facebook pages, websites and apps that look official but aren’t connected to the agency. Sometimes they’re outright scams to steal your personal information.
If you’re a homeowner who is struggling to pay the mortgage, a website, phone call or mailer that offers to reduce your mortgage payment by several hundred dollars a month sounds awfully tempting. Unfortunately, it could turn out to be just plain awful.
Today, the FTC and the Consumer Financial Protection Bureau announced Operation Mortgage Mis-Modification, a group of lawsuits that charged companies with taking hundreds — sometimes thousands — of dollars for loan modifications, and then leaving homeowners worse off.
“Rachel from Cardholder Services” is one of the most notorious — and most annoying — robocallers ever. Advances in technology have made it cheap and easy for Rachel and her buddies to send out thousands of calls every minute — and to spoof caller ID information, hiding their true location and identity. It’s the perfect environment for telephone spam.
Because technology is the crux of the problem, the FTC is tapping one of the world’s largest hacking conferences for some high-caliber technical support. The FTC is sponsoring a contest at DEF CON 22 in Las Vegas, Aug. 7-10, to inspire innovative tech solutions in the fight against illegal robocalls.